About

We're a brand engagement agency helping companies engage their employees and customers with their brand through creative communications and campaigns.

Brand engagement is all about a positive and seamless customer experience with your brand at every touchpoint.

Our inside out approach starts on the inside with inspiring and motivating employee internal communications that turn your people into brand ambassadors.

Once we're under the skin of your brand, we then plan, design and produce brilliant creative marketing campaigns that really get your customers talking, fully supported and embraced by your people.

It's a win win situation – customers have a consistent, fantastic brand experience delivered by informed and motivated employees.

 

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brandEngagement

So what does this mean?

Click the arrows to find out

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startOnInside

In-depth research and insight including:

  • Focus groups
  • Workshops
  • Interviews
  • Strategy reviews

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lookAtOutside

External market research including:

  • Competitor analysis
  • Customer research
  • Online communities and forums
  • Media research

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defineProposition
  • Brand positioning
  • USP and key messages
  • Vision and values
  • Strategy
  • Branding
  • Guidelines

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engageEmployees
  • Employee journey mapping
  • HR branding
  • Strategy
  • Vision and values communications
  • On-boarding communications
  • Change management campaigns
  • Reward and recognition communications
  • Benefits awareness
  • Employee magazines
  • Learning and development materials
  • Financial awareness
  • Internal events and workshops
  • Manager toolkits and briefing packs

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Employees become brand ambassadors

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customerJourney
  • Customer journey mapping
  • Omni channel approach to the customer
  • Journey aligned to your positioning
  • Creative concepts and ideas
  • Integrated marketing campaigns
  • Online experiences
  • Marketing collateral
  • Advertising
  • Trade marketing
  • Sales support

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Customers become brand advocates

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Get in touch

Bristol +44 (0)117 962 1534

London +44 (0)20 3828 7600

 

Internal comms hub

Resources to help guide and inspire your internal communications and employee engagement. Take me to the hub

 

Postal Address

Synergy Marketing and Design Limited Registered in England No: 05907746  Registered Office: Bristol
Bristol: 2nd Floor, Grosvenor House, 149 Whiteladies Road, Bristol, BS8 2RA
London:49 Greek Street, London, W1D 4EG

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